01/23/2025 by Beth Perrou Rob is here to help all you lovely customers of ours. He has been a customer service and tech support manager in the bike industry previously, has been riding bikes in the hills since ’93, and now has the task of making sure we get your suspension done on time. Give him a call or send him an email to keep him nice and busy. Like a chat about bikes from the 90’s and early noughties, the golden era he reckons. Rides a 2023 Transition Smuggler mostly though.